PRIVACY POLICY

This Privacy Policy describes Flora Lawn Service’s policies and procedures on the collection, use, and disclosure of your information when you use our service and informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Flora Lawn Service is committed to safeguarding the privacy of our users. We want to assure you that we do not share your personal information with third parties. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

INFORMATION COLLECTION
We collect only the information necessary to provide and improve our services. This may include your name, email address, and phone number. We do not sell, rent, or share this information with any third parties.

HOW WE USE YOUR INFORMATION
The information collected is used solely for communicating with you as the intended party. We do not share your information with external parties for marketing or any other purposes.
SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may use personal data for the following purposes:
To provide and maintain our service, including to monitor usage of our service.
To manage your account: to manage your registration as a user of our services. The personal data you provide can give you access to different functionalities available to you.
For the performance of a contract: the development, compliance, and undertaking of purchase contracts for services you have requested or any other contract with us.
To contact you: by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates, service notifications, or important information related to your requested services.
To provide news and offers: to provide you with information about services similar to those you have already requested or inquired about, unless you opt out of receiving such information.
To manage your requests: to attend and manage your requests to us.
All messages you send through our services, whether to us or others, may be stored on our servers. Flora Lawn Service may use servers and services owned by third parties to retain these messages securely.

DISCLOSURE OF YOUR INFORMATION
Flora Lawn Service does not share any client data with third parties for marketing, promotional purposes, or any other purposes. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent.
We may disclose your personal information under the following limited circumstances:
We have obtained your consent.
We need to enforce our Terms of Service.
We share information with partners or affiliates that have signed non-disclosure agreements with us only to provide you with a specific service.
We may provide such information to a company controlled by or under common control with Flora Lawn Service for any purpose allowed by this Policy.
We respond to subpoenas, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims.
When we believe it is necessary to disclose personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to anyone’s physical safety, or violations of our Terms of Service.
If Flora Lawn Service or its assets are acquired by or merged with another company.
We may share aggregated, non-identifiable information, such as usage statistics, without further notice to you.

INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to and processed in locations outside of your state or country where data protection laws may differ. We take steps to ensure your data is handled securely and in accordance with this Policy regardless of where it is processed.

DATA RETENTION
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will also retain and use your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

COOKIES AND TRACKING TECHNOLOGIES
Our website and services may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to collect information about your activity. You can control the use of cookies through your browser settings, but disabling cookies may limit certain features of the website or services.

YOUR CHOICES
You have the right to access, correct, or delete your information. If you have any concerns or questions about your data, please contact us at +1 703-266-3303 or by email at customerservice@floralawnservice.com.

POLICY CHANGES
We may update this Privacy Policy from time to time. Any changes will be communicated accordingly, and your continued use of our services implies your acceptance of the updated policy. By using our services, you agree to the terms outlined in this Privacy Policy.

Last updated: 02/26/2026